Phil has provided excellent support to delegates over the last 12 months on the Scottish Enterprise Business Improvement Academy. Not only has this given the individuals that he has coached the platform to develop new skills and confidence, the bottom line tangible business improvements to each business in many sectors have been exceptional.
I can't recommend Phil highly enough. He regularly delivers workshops for Business Gateway East Dunbartonshire which are engaging, informative and extremely helpful to attendees - Phil's relaxed style puts people at ease and encourages people to share their issues with them. Phil has undertaken several projects on behalf of our clients and the feedback received from them is always excellent - he has tackled each project with enthusiasm and his wide range of knowledge and experience has been of huge benefit to our clients. He is extremely conscientious, endeavouring to assist clients as much as he can. Phil has also been a key player in the establishment of our local networking group ED-Net, which he continues to support with his own time, always willing to contribute his suggestions for its development. He is a major asset to our local business community.
Phil is one of the most supportive people I've ever met. He has a wealth of knowledge and is very willing to share it. Today I attended a course Phil delivered for Business Gateway which demonstrated his wide range of experience, understanding of the subject and his willingness to use his experience and skills to support others to better their business. I'd recommend both Phil's workshops and consultancy services to other businesses.
I recently attended a workshop hosted by Phil, all about Customer Service Excellence. It was insightful and gave me a lot to think about. The great thing was I left with so many practical tips that I could implement straight away. Phil was approachable, engaging and used a lot of practical examples throughout. Highly recommend Phil if you are looking to improve your customer service journey.
Phil provides us great support and coaching for the 4 delegates we put through the SE Business Academy. We would love to repeat this process with more delegates!
Phil has been very supportive and encouraging throughout my last couple of years in business. As I adapt and refine my offerings as a result of COVID19, he has given me excellent advice specifically in relation to my vision, mission and values. His insightful approach has really helped me to clarify some of the strategies that I will put in place going forward. Thank you, Phil!
I was fortunate enough to have Phil assigned to me as my change management coach / expert / guru when I was a participant in the Scottish Business Improvement Academy. Phil's approach to change management, the knowledge he possesses on the subject and the way he is able to articulate fundamental concepts really helped me successfully apply what we learned during the workshops within my own organisation and we are already seeing benefits from this (less than 6 months on). I would highly recommend Phil to anyone looking to expand their change management knowledge and would like to thank him, and all the team involved in the Academy once again for delivering such a valuable programme.
Phil was an absolute pleasure to work with Ashurst's most recent cohort in the Business Improvement Academy. He showed admirable commitment, availability and communication throughout the course I personally learned a lot from our 1 to 1 sessions. I would highly recommend Phil's services to anyone looking to improve business process and customer service.
Phil has been a fantastically supportive advisor and key to our implementation of lean management. Personable, responsive and a consummate expert, I would love to work with him again.
Phil worked with Titan N2 focusing on production and quality processes. He was able to successfully implement a number of improvements within these areas and implemented lean manufacturing protocols. In addition, he was able to actively engage the staff to ensure continuing success in all areas.
Phil is a very friendly person who freely gives his advice. He has always helped me when I have contacted him. His knowledge of planning is amazing and his suggested tools work. I would recommend talking to Phil to chat and to see if he could help your business.